Leading FCSI The Americas consultants and Rick Caron of Welbilt address how QSR and fast-casual operators are planning for a post-pandemic future
On Monday July 19, 2021, leading FCSI The Americas design consultants, plus Rick Caron, executive vice president & chief innovation officer of Welbilt, Inc., met for a virtual FCSI roundtable to discuss how QSR and fast-casual operators have pivoted and diversified their menu offering during the past 18 months – and why some of those changes are here to stay.
The ‘Future-tech’ series roundtable also addressed the role consultants have played in that process, how ghost kitchens have boosted the sector and whether the growth in this market will continue, post-pandemic.
Chaired by Michael Jones of FCSI’s Foodservice Consultant magazine, the roundtable saw leading designers Jay Bandy, FCSI Associate and president, Goliath Consulting Group; William Bender FCSI, Founder and Principal, W.H. Bender & Associates; Melanie Corey-Ferrini FCSI, CEO, 3.14DC – Design and Consulting; and Juan Martinez FCSI, Principal and Founder, Profitality, LLC discuss all aspects of QSR and where it is headed.
The roundtable, sponsored by Welbilt Inc., also takes in:
- How pioneering quick-service restaurant (QSR) and fast-food operators were able to pivot and diversify their menu offering during the past 18 months – and why some of those changes are here to stay
- The consultants’ role in that process and how design has evolved to help QSR operators to diversify their offering
- How ghost kitchens have boosted the sector and whether the growth in this market will continue, post-pandemic
- How new developments in QSR technology are helping to deliver products that drive better solutions for customers
- How contactless technology, both back- and front-of-house is changing the paradigm for QSR
- Where innovation is heading and how it will continue to shape QSR foodservice
- How QSR will embrace food waste and plant-based menus
- The future of sustainable, energy efficient QSR kitchens
You can watch the video of the roundtable below:
Check out previous FCSI Future-tech roundtables, supported by Welbilt, Inc., on technology and equipment innovation, here, on education foodservice, here, on B&I dining, here, healthcare dining, here and sustainability, here,
To find out more about our sponsor Welbilt, Inc., please visit here.