All articles by Michael Jones

Michael Jones

Event review: the National Restaurant Association Show 2025, May 17-20

The US foodservice industry’s key annual gathering, returns to McCormick Place, drawing tens of thousands of professionals from every facet of the foodservice and hospitality sector

Berner International earns 2025 Enterprise Award for sustainable leadership

Berner International, North America’s leading manufacturer of air curtains, announced today it was honored with the Enterprise Award from the…

LTI welcomes Alicia Bowen as Western regional sales director

LTI, Inc., a leading manufacturer and designer of modular and custom serving systems and technologies, has announced Alicia Bowen as…

Celebrating 70 years of FCSI

As FCSI celebrates seven decades of supporting the foodservice industry, leading voices from across its global community reflect on the organization’s enduring impact on their careers

Blog: Marius Zürcher on how to deal with problem customers

“The customer is always right.” It’s a phrase you hear in hospitality from day one. But in reality? It’s more complicated. Sometimes standing by your team or your menu means saying no, even to the paying guest

The Burnt Chef Project partners with Canned Wine Group for ‘Burnt Brunch’

The first-ever brunch will take place at London Wine Fair on Tuesday 20th May, 10:30–11:45am in the Signature Serves Lounge

Middleby announces promotion of Jason Hall, CMC

Hall will take on the position of vice president of sales and culinary for the Crown Steam Group representing the brands of Crown, Firex and Market Forge

North American premier: Convotherm Mini Pro

The King of Compact delivers big innovation in a small footprint

New report highlights talent crisis in commercial kitchens

Chefs speak out on the physical and mental toll of their work – and explain what needs to change to boost staff retention and recruitment

Vollrath appoints Paris Dreibelbis as corporate chef and product training manager

The renowned chef brings culinary expertise and passion for innovation to lead Training programs and other initiatives