System will be particularly valuable for full-service restaurant operators where the complexities of food production and guest service vary from unit to unit
Deterministics has announced the completion of the rollout of the Deterministics Labor Intelligence System (LIS) to Red Lobster’s restaurants in the US and Canada.
LIS uses time-studied Labor Recipes™ that represent unambiguous measurements of labor requirements to assure high-quality customer service and productivity. This system enables Red Lobster’s managers to clearly see the labor performance of their restaurants, identifying areas of labor waste and short staffing. This increased visibility helps them improve staffing plans to utilize resources in the most effective and efficient way.
In addition, LIS provides Red Lobster’s leadership team with high precision tools to evaluate the impact potential menu, recipe and workflow changes may have on labor requirements, which aids in overall performance projections.
“Deterministics, Inc. has been serving up productivity improvements for the chain restaurant industry for over 30 years. We all know rising labor costs are suffocating restaurant growth as pricing is no longer an option for covering these costs. Understanding the true raw labor requirements based on time studied Labor Recipes™ of work is the only way of knowing when and where labor waste can be expunged without affecting guest service or food quality,” says president Brian Sill FFCSI.
“The Deterministics Labor Intelligence System provides these answers. This is particularly valuable for full-service restaurant operators where the complexities of food production and guest service will vary from unit to unit based on differing menu preferences, party sizes and guest arrival/departure rates. These issues are further examined in our white paper while our ‘labor calculator in the cloud’ is a first for the industry,” he says.
Deterministics is a productivity improvement consulting firm helping chain restaurant operators use the right amount of labor in everything they do. Based in Bellevue Washington, the firm has served over 180 clients across every market segment over the past 30 years.