Future disruption in foodservice is inevitable, says Tim Smallwood FFCSI, even for the foodservice consulting profession, which needs to recognize the potential useful benefits of AI. To be prepared for it, we have to expect it, he says

The power of people: Outsourcing expert Alan Ridgell on why hiring and retaining top talent matters so much in hospitality and how the employees who go above and beyond to make guests feel special can turn a good stay into an seriously exceptional one

How should we be helping our clients to do more than just stumble on good ideas through serendipity, asks Tim Smallwood FFCSI

We invite readers of Foodservice Consultant as well as member of FCSI to complete the online members benefit survey for a chance to take home US $500 of Amazon vouchers