Americas

Watch: Innovation spotlight panel on the future of self-serve food

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Addressing how Covid-19 has impacted self-serve foodservice in the past 18 months, the short- and long-term future trends for cafeteria design and how serveries will evolve

A recent virtual roundtable discussion looking at how Covid-19 has impacted self-serve foodservice in the past 18 months, plus short- and long-term future trends for cafeteria design, featured FCSI The Americas consultants.

The roundtable, supported by Multiteria, is part of FCSI’s Innovation Spotlight virtual panel series, hosted on fcsi.org.

Chaired by Michael Jones, editorial director of FCSI’s Foodservice Consultant magazine, the discussion featured consultants Sojo Alex (FCSI Associate), Senior Associate, Envision Strategies and Leif Billings, Vice President, Northeast Next Step Design; Jill Horst, Executive Director of Campus Dining, UC Santa Barbara, CA; and Mike Egan, Food Service Equipment Design and Manufacturing Executive, Multiteria.

The panel covered topics, including:

  • Whether the so-called ‘death of the salad bar’ has been grossly exaggerated.
  • How operators are adapting and adjusting to smaller groups in cafeterias.
  • How consultants are changing their back-of/front-of house design and planning for a different flow.
  • The repercussions on labor and how design/equipment and innovation can address that challenge.
  • How cuisine types are being impacted.
  • How equipment requirements are changing for self-serve and where innovation is heading.
  • New ways to design around cashless payment systems.

You can watch the video of the panel session below:

 

To find out more about Multiteria, please visit here.