The tool allows customers to create a tailor-made refrigeration solution that accommodates their specific, individual needs
Hoshizaki’s brand-new Gram Configurator uniquely puts the power of design into the hands of the customer, allowing them to create a tailor-made refrigeration solution that accommodates their specific, individual needs.
“In just a few clicks, customers can now configure their chosen Gram product by the series, temperature range, refrigerant and material finishing, as well as choosing from a wide range of options and add-ons,” says Simon Frost, director UK & Ireland, Hoshizaki UK.
“As a customer-orientated brand, Hoshizaki understand that different kitchens require different refrigerated storage solutions, hence why one of our main goals is to continue to work on support strategies for our partners and customers to provide smooth, easy and efficient information, sales and purchase processes. We believe our new configurator is a perfect example of this effort”
Find the perfect fit
So, how does the new configurator work?
Step 1: Select the range and base model
The first step is to select the most suitable cabinet or counter range for you considering your kitchen layout, and routines. You can choose from the following product ranges: Gram Baker, Gram Compact, Gram Eco, Gram Gastro 07, Gram Gastro 08, Gram Roll-in 1500, Gram Standard Plus, or Gram Superior.
To find the perfect fit, you can also filter down the portfolio by selecting your required temperature range, refrigerant, exterior/interior material and choose between counter and upright cabinet.
Step 2: Assemble your individual upright or counter
Counters: Here, you can select different component configurations, such as legs, castors, table-top options, and your preferred electrical plug.
Cabinets: For upright cabinets, you can select the number of shelves as well as the orientation of your cabinet door.
Step 3: Save your configuration
For the final step, you can save the product as configured. After submitting your contact details, you will receive an email with a configuration summary. Simultaneously, the correct sales branch for your region will receive an automated notification to forward to a certified dealer in your region.
Easy-to-use and operable by all UK & European customers, the multi-lingual, Gram online configurator truly marks the next step in customer service and product excellence.
To see how the Gram configurator works, visit https://configurator.hoshizaki-europe.com/
For more information on appliances in the Hoshizaki portfolio, please visit www.hoshizaki-europe.com or call 01322 616 900.