New head of sales operations for Electrolux Professional North America

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Industry veteran Mike Tokach will join in a new role for the Electrolux family of brands as head of sales operations for North America

Electrolux Professional North America has announced the creation of a new role in its evolving and growing organization.

Industry veteran Mike Tokach will join the Electrolux family of brands in the capacity of head of sales operations for North America. The newly created position will work with bringing together Electrolux and Grindmaster-Cecilware processes and procedures into a common platform and approach.

Tokach will be reporting to John Evans, head of the Americas for Electrolux Professional.

Process improvement initiatives

Reporting to Tokach will be the teams of customer service, logistics, planning, pre-sales, and administration for the Charlotte, North Carolina, and Louisville, Kentucky, campuses. As Electrolux acquires new companies, says the company, Tokach will also play “an integral role in bringing the acquired business in-house in a timely and efficient manner”.

Tokach has worked in Customer Service, supply chain management, and sales & marketing for the last 25 years, with the most recent decade being in the foodservice market.

Tokach earned his Bachelor of Science degree in Secondary Education Mathematics from Bloomsburg University of Pennsylvania and his Master of Science degree in Organizational Management from the College of Misericordia. Before accepting this position, he served as the field marketing director for Welbilt, Inc. He brings experience and a proven track record in process improvement initiatives, team building, and improving customer satisfaction.

Tokach will be based in Charlotte. In his spare time, he enjoys the outdoors, especially hiking and fishing. Tokach and his wife, Carmella, have been married for 25 years and are proud parents to one son, Gabriel.