The newly formed position will support LTI’s continual growth and the need to provide exceptional support to its customers
LTI has appointed long time employee, Ted Arnold to a new position at LTI, director of customer support. This newly formed position is essential to support LTI’s continual growth and the need to provide exceptional support to its customers.
In his new role, Arnold will provide oversight to the daily operations relating to the needs of LTI’s customers relating to their drafting, project management, logistics, and design needs. Arnold will work closely with the internal and external sales force to boost LTI’s customer support from the initial sale through installation.
Wealth of experience
Arnold has been with LTI for 34 years and has a wealth of experience throughout the entire organization. Joining LTI in March 1984, he began his career on the press brake and shear. He attended Griffin Technical College at night to take heating and air conditioning courses from 1985 to 1987.
“Ted has been with LTI for 34 years. He has a wealth of experience throughout the entire organization that will be incredibly insightful in his new role,” said LTI chief operating officer, Barbara Lane.
From 1986 to 2003, Arnold worked in the electrical and refrigeration departments, and from 2003 to 2017, he acted as the shipping and electrical supervisor. In 2017, he was promoted to operations manager, where he oversaw the drafting and engineering department and assisted with customer service and project scheduling.
About LTI, Inc.
LTI is a third-generation family owned and operated foodservice equipment manufacturer located in Jonesboro, Georgia. With an emphasis on solid engineering and innovative design, LTI’s custom fabrication and counterwork combined with cutting-edge serving technologies give customers solutions they need. LTI was founded in 1947 and continues its commitment of providing high-quality products built with superior craftsmanship. LTI is changing how food is served. Learn more at www.lowtempind.com.